Our Company (“ChilliTalk”, "us", "we", or "our") operates the Chillitalk Mobile application software, Chillitalk – Free International Calls (the “App”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the App.
By accessing and/or using our Services you consent to us collecting, processing, storing and sharing information about you in the manners set out in this Policy. If you have any concerns about providing the information to us or having it used in any manner permitted in this Policy you should not use our App. By downloading the App, you acknowledge you are of legal age.
1. What information about you is collected?
When you download our App and start using our Services, you will be requested to register with us and create a ChilliTalk Account. By registering you give us your consent to collect, use and store the following information:
Access to your address book
When you install the ChilliTalk App on your mobile device, you are required to provide a mobile phone number to receive access code via SMS. The phone number will be saved on ChilliTalk servers. The phone number is also used to discover other ChilliTalk App users who have your phone number in their address book.
You need to permit ChilliTalk to access your address book in the mobile device. A simplified copy of the address book with information of name, phone number, ringtone of each contact will be on the ChilliTalk servers. The phone numbers of each contact are encrypted in an irreversible way. The phone numbers and name of your contacts are used to build your ChilliTalk friend list.
Failure to provide certain Personal Data may make it impossible for this App to provide its services.
You are responsible for any Personal Data of third parties obtained, published or shared through this App and confirm that you have the third party's consent to provide the Data to us.
2. How we collect information about you
In accordance with telecommunications market practice, ChilliTalk collects certain usage statistics, including but not limited to: the phone numbers and/or other identification details of the calling and receiving party, the start time, call duration, call quality, outages (“Call Details”) and maintains a call detail record (“CDR”) for each call that is routed through the system. The Call Details are collected and the CDR maintained for billing purposes and for the purposes of improving the Services and to fulfil our obligations under applicable laws.
We may also collect and store information about your usage of, and interaction with, the Services, including calls, messages, posts, information relating thereto, usage of the Service by geographies, device and connection information IP address, device capability, bandwidth, web browser software, referring website, statistics on page views, network type and traffic to and from our App.
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform.
3. How we use your information
We are collecting such information for the purpose of:
4. Sharing your information with third parties
In specific cases, we may also share your personal information with selected Third Parties, such as our business partners. At the moment, our partners with whom we may share your personal information are Crashalytics, Facebook SDK and Urban Airship. By using our services, you give consent for us to share your personal information with these Third Parties, as necessary.
Please note that once we share your personal information with another company, the information received by the other company becomes subject to the other company’s privacy practices.
5. Your control over your information
We provide you the ability to be able to make choices about the way we collect, use and share your personal information. Depending on the local law, your controls and choices may include:
Opting out of sharing information
If you do not wish for us to use your information for marketing purposes, or to disclose your personal information to Third Parties, you must let us know. You may do this by sending an e-mail to email@example.com. If you opt out of being tracked, we will ensure that new data collected about you will not be used by us for targeted advertising purposes.
6. Data Security, integrity, retention
Protecting the privacy of children is especially important to us. The ChilliTalk App and Services clients are not intended for or designed to attract anyone under the age of 13 and we do not intentionally or knowingly, directly or indirectly collect Personal Information on our sites from anyone under the age of 13 (or older in some jurisdictions). We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission. By using this App, you acknowledge that you are of the legal age to use it.
7. Third party sites
Last updated: 29.3.2016