How can I make free calls to Sri Lanka?

It used to be that the only way you could call Sri Lanka from abroad was by using expensive calling cards. Now, however, it’s easier than ever if you use VoIP (Voice over Internet Protocol) technology!

This is still a rather new technology, although services like Skype have been around for a few years. But it can be difficult to understand. We’re going to look at a few of the most commonly-asked questions about using VoIP.


How can I start using VoIP?

There are a number of ways you can begin using VoIP, but the one you definitely need is an internet connection! What do you usually use to browse the internet - your PC, tablet, smartphone or other device? If you search for apps which can be used on your device or OS you’ll see that many, like Hangouts and ChilliTalk, can be used across different systems. So, for example, if you choose to download ChilliTalk, you can use it on pretty much any smartphone or PC.

Beginning is usually as easy as signing up. Once you have an account, you can search or add contacts and, when they’re also online, call them just like you would with a standard phone.

You can also make voice calls or send instant messages this way.


Do I have to pay?

Usually not — most apps are free to use and download as everything is being done via the internet. Some services – like Whatsapp after the first year – do charge a small fee if you want to keep using them.

If you wish to call people who do not use the same app as you, however, or if you wish to call a landline number, you’ll find that this is where it starts to get expensive.

What are the downsides to using VoIP?

There aren’t many downsides to using VoIP – that’s the reason it’s now so popular! However, you may find that with some apps the call quality is disappointing, especially if you make a lot of international calls. Furthermore, some app users complain of their messages not being sent.

The other problem you may come across is that some apps do not let you contact people who do not also use the same app at all! If you have lots of family and friends, you’ll find that everyone uses a different app depending on personal preference.


What’s the best app to use with VoIP?

There are good and bad points about every app on the market so it’s always best to try a few out.

In terms of cost, quality and flexibility, though, one app definitely comes out ahead! ChilliTalk works on almost any system – even your PC! – and with it you can make great video calls and send instant messages. Even if you’re not talking to another ChilliTalk user, the app lets you switch to its landline and standard mobile service where you’ll  be able to get the cheapest international call rates. You can top-up quickly and easily, phone home and even take advantage of our great selection of offers and bundles!


When you’re looking to use VoIP, it definitely has to be ChilliTalk!